Employee Assistance Programme, BHSF RISE

Offering you free 24/7 wellbeing, financial and legal support and advice.

Access BHSF Rise with our University-wide log in code: 208431

Our Employee Assistance Programme, BHSF RISE, gives you access to free personalised, on-demand advice and support from a team of mental health, financial and legal experts, 24 hours a day, 365 days a year.

Through this service you can access:

  • 24/7 personal and highly confidential advice and support delivered by fully qualified experts on a wide breadth of services
  • A GP 24/7 online or by phone
  • Face to face and online counselling
  • Personal financial and debt information and support over the phone
  • 24/7 personal legal information and support over the phone
  • Support for carers
  • And much more.

No matter what level of support or advice you are looking for BHSF RISE can help and you will receive a dedicated case manager to guide you through the service until a resolution is reached. You will also have quick access to any specialist support you require, due to fast-track referrals, and access to a comprehensive set of online resources to use anytime you need them.

Learn more about the services

24/7 counselling & support

Fully trained counsellors and support specialists are available 24/7, 365 days a year to discuss any emotional, personal or work-related issues.

GP helpline

Guaranteed access to unlimited 24/7, 365 day private GP service providing advice, diagnosis, medication and referrals.

Care & special needs support

Access to expert independent advice and information. Dedicated advisers positioned to encourage and empower carers.

Financial support

Access expert welfare and debt advice.

Legal support

Free legal help, advice and support available 24/7, 365 days a year.

MyMindPal

A mental fitness app helping to keep your mind in tip-top shape.

Self-help workbooks

Free access to a wide range of self-help workbooks offering advice and guidance on a range of topics.

Podcasts & blogs

The place to go for a calming voice, positive health-hacks, advice and debunking of myths.

Ask Bill

Free and impartial help, advice and tips on how to reduce your utility bills, manage your money and deal with debt issues.

Access BHSF Rise with our University-wide log in code: 208431

Testimonials

I first used the EAP as I’m a carer for a relative with vascular dementia and Alzheimer’s. I regularly visit them and was finding it hard to communicate with them as they no longer speak and are bed bound. So, I contacted the EAP to see what help they could offer. The next day I had a phone call from a company who offered me and my family support and sent me a lot of information on how to communicate with someone with my relative’s condition. I’ve also used it for myself when I was really unwell. I called my own GP and was told it was a 4 week wait, so I called the EAP as they have a GP service. I called at 09:30 and by 12:00 the GP called me back and by 12:15 I had a text prescription sent to my phone and by 2pm I had my medication. My daughter has also used this with the same excellent service. I would recommend using this service you have nothing to lose and everything to gain."
Karl Hawkins, Campus Manager, Campus Safety Team
I was really impressed with the service I received from the BHSF Rise Legal service, The advisor was extremely professional, gave me lots of time to explain my situation and answered all my questions.    I came away feeling positive, with several options to consider and I would definitely use this service again in the future."
Caroline Bayliss, HR

Want to find out more? Watch the BHSF webinar recording