Need urgent help?

Call Campus Safety on 01483 683333 if you or someone you know needs immediate support on campus.

If you are not on campus call 999 for the emergency services.

Emergency safe places you can go

Accident and Emergency (A&E)

If you have a life-threatening illness or injury then you should dial 999. If your condition is not life-threatening then please contact NHS 111 before going to the A&E. They can help you right away and if you need urgent care then NHS 111 can book you in to come to the Emergency Department to seen quickly and safely.

You can also walk into A&E and wait to been seen. The closest A&E to the University is at the Royal Surrey County Hospital, Egerton Road, Guildford, Surrey, GU2 7XX

Guildford Safe Haven

Safe Havens provide out-of-hours help and support to people who are experiencing a mental health crisis or emotional distress and their carers. The Safe Havens are designed to provide adults with a safe alternative to A&E when in crisis.

Safe Haven in Guildford is located at: Oakleaf Enterprise, 101 Walnut Tree Close, GU1 4UQ

Open 6-11pm, 7 days a week, 365 days a year.

Helplines and Centres you can call, text or visit

Mental Health Crisis Line

24-hour NHS support for people in Surrey and North East Hampshire experiencing a mental health crisis.

Call: 0800 915 4644

Papyrus Hopeline

A specialist telephone, email and text service giving support, practical advice and information to young people who are feeling unable to cope with life.

Call: 0800 068 4141

Text: 07860039967

Email: pat@papyrus-uk.org

Shout

A free, 24/7 mental health text support service in the UK.

You can text 'SHOUT' to 85258 to speak to a trained volunteer.

Guildford Samaritans

Samaritans is a charity that focuses on reducing feelings of isolation and disconnection. The volunteers make sure that there is someone available 24/7 for anyone in need.

Samaritans has a location in Guildford: 69 Woodbridge Road, GU1 4RD. You can also text this location free from any phone: 116 123.

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The Surrey Solace Centre

The Solace Centre offers free support and practical help to anyone in Surrey who has experienced sexual violence and/or abuse. The SARC offers counselling, emotional support and ISVAs (Independent Sexual Violence Advisors). The SARC will, with your consent, also obtain and preserve forensic evidence for up to 2 years for you, with no obligation to report to the police or the University.

You can call them free on 0300 130 3038.

If you feel you need to visit the SARC, the Students’ Union and University are able to pay the costs of your taxi fare. Please email the Centre for Wellbeing with your name and bank details, then attach proof of your journey such as a receipt or Uber screenshot.ng

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Health Assured helpline

Health Assured is designed to help you deal with personal or student-related problems. The problems could be affecting your home life, education, health, and general wellbeing. Whatever issues you face in your student life — the confidential helpline is available 24/7, 365 days a year.

You can call the confidential helpline on: 0800 030 5182