Don't Worry Surrey:
Exam Support Hub

Don't Worry Surrey, in collaboration with your Students' Union, is here to support you through your exams.

From study spaces to revision guides, we've got it all here. You can also find a range of wellbeing events and budget-friendly food and drink offers.

We know exams can be stressful, but remember that there is plenty of support available at Surrey.

Students in MySurrey Hive
The Library building from the outside

Study Spaces

Looking for somewhere to revise?
Whether you need somewhere quiet to study uninterrupted, or you prefer other people around to keep you on track, we've got a range of study spaces to suit your needs.

The Library

Open 24 hours a day from Monday 29 December, the Library offers a range of study spaces and resources to suit your working style, and dedicated specialist staff to support you when you need it.

Throughout the exam period, an Exam and Revision Zone will be available in the Learning Development Zone on Level 1 of the Library building from Monday 24 November until Friday 23 January. This will include information on creating a revision schedule, study wellbeing tips and planning for exams.

Four students study together in the library
My Surrey Dot Space

MySurrey Dot

Located in various places across campus, there are five MySurrey Dot spaces to choose from. These are dedicated spaces for studying, revising and group work.

MySurrey Hive

MySurrey Hive

With flexible seating, booths with TV screens and bookable rooms, MySurrey Hive Stag Hill and Manor Park are open seven days a week between 8.30am – 11.30pm. You can also speak to our friendly assistants for advice and support related to any aspect of your student life.

IT Labs

There are hundreds of PCs across campus and they are available 24 hours a day, seven days a week! Check availability using our live PC finder below.

A view of the family study room in the library

Family study room

The Family Study Room in the Library is a dedicated study space designed for University of Surrey students with children. Here you can work and study in a family-friendly, secure space alongside your children.

Your wellbeing during exams

The exam period is a busy time, which can lead to stress, anxiety and put additional pressure on existing mental health conditions. If you need support throughout the exam season, there are a number of services to help you.

Immediate Support

There are a number of on and off-campus services available to those who need immediate help.

Centre for Wellbeing

The Centre for Wellbeing is there if you would like to talk to a mental health professional about a personal, emotional or psychological issue.

Support from the Students' Union

The Students’ Union Support Zone, led by the VP Support, can assist you with your mental and physical wellbeing, as well as offering academic support.

ThriveWell

Through one-on-one support, workshops, and outreach activities, ThriveWell empowers students to develop coping strategies, build resilience, and access appropriate support services.

Join ThriveWell's Wellbeing Café every Monday 3pm-5pm for free drinks and biscuits, mindful colouring and a chance to connect with fellow students.

Health Assured

Health Assured is a Student Assistance Programme designed to help you deal with personal or student-related problems. They offer a free 24/7 phoneline and the Wisdom App.

Let's Talk

Your space for wellbeing support and connection. Find professional help, peer-led support, or discover other people's stories to help you have meaningful conversations about wellbeing.

Samaritans

Samaritans is a charity that focuses on reducing feelings of isolation and disconnection.

As well as having a permanent location in Guildford you can call free on 116 123 or volunteers will be in MySurrey Hive Stag Hill every Thursday between 12pm and 2pm.

two person's arms

What's on

Whether you need a bit of help with revision, or need a break from studying, check out our range of events aimed at supporting you through the revision and exam period.

Academic advice and support

Four students sit around a laptop in the library

Academic Skills and Development

Wednesdays 12 - 1pm
Learning Development Zone, Library Level 1

Whether you feel unsure about how to approach your assignment, or just need confidence to make sure you’re on the right track with your exam and revision strategies, the drop-in can help you to develop your learning. Chat with the Academic Skills and Development team (Learning Development Advisor and Learning Development Librarian) to help you develop your skills and confidence.

A member of library staff gives maths and statistics advice

Maths and Statistics Advice drop-ins

Mondays 11am - 1pm
Wednesdays 3pm - 5pm
Maths and Statistics Hub, 11LB01, Level 1 Library

The Maths and Statistics Advice (MASA) team will be running their regular drop-in sessions to support you with revision techniques, exam advice and any maths or statistics concepts.

Normal Maths and Statistics Advice (MASA) drop-ins continue to take place on Mondays 11am-1pm and Wednesdays 3pm-5pm or you can book an appointment.

Two students talking in MySurrey Hive

Disability and Neuroinclusion drop-ins

Tuesdays, Wednesdays and Thursdays 2pm - 4pm
MySurrey Hive Stag Hill

The Disability and Neuroinclusion team are here to provide advice and support to ensure you achieve your potential. Attending one of the daily term-time drop-in sessions is normally the quickest way to speak to a member of the team.

Two students chat in MySurrey Hive

Student Union academic advice drop-ins

Tuesday 6, Wednesday 7, Thursday 8. Tuesday 13, Wednesday 14, Thursday 15 January
10am - 2pm
MySurrey Hive Stag Hill and MySurrey Hive Manor Park

Got a question or concern? Pop in and speak to your Students' Union Support Zone.

Looking after yourself during exam period

ThriveWell is offering three online workshops to help you manage stress and burnout, improve your time management skills and feel more confident dealing with anxiety. These sessions are created to guide you through the demanding exam season.

A pair of hands holds a silhoutte of a head decorated with a colourful tree

Coping with stress and burnout

Friday 9 January
2pm - 2.45pm
Online

An interactive online workshop designed to help you understand the science behind stress and equip you with strategies to protect your wellbeing.

a clock with clock bubbles around it

Mastering time management

Friday 16 January
2pm - 2.45pm
Online

An interactive online workshop designed to help you understand how to manage your time more efficiently, overcome common barriers, and build strategies that work for your schedule.

A female holds up a circular board in front of their face which is covered in squiggles

Managing uncertainty

Friday 23 January
2pm - 2.45pm
Online

An interactive online workshop designed to help you deal with uncertainty and learn how to manage setbacks with resilience.

Taking some time out from revision is essential, both to improve focus and your ability to retain information, but more importantly for your wellbeing. Our take a break section has a range of ideas for taking some time out, or check out the events below.

Two students share a joke in MySurrey Hive

Wellbeing Café

Monday 5 January
3pm - 5pm
MySurrey Hive Stag Hill

Looking for a cosy, stress-free space to relax and recharge? Join us free drinks, biscuits, mindful coluring and a chance to connect with fellow students.

No need to book, just pop in by yourself or with friends.

A therapy dog holds out its paw at Dog Therapy event

Dog Therapy

Tuesday 6 January
1.30pm - 3pm
The Front Room

Pet the stress away with some cuddly, furry friends with your Students' Union Support Zone.

A red apple with a bite taken out in the shape of a heart

Free snacks and support

Tuesday 6 January
2pm - 4pm
Library Ground Floor

Are you hungry? Are you too tired from exams and revising to cook? Come and join us for some free snacks and ready meals to help you through this exam season!

There will also be some helpful resources to support students who live on campus in being considerate of their flatmates.

A flatlay of a silhouette with the brain segmented into colourful shapes

Wednesday workshop

Wednesday 7 January
1pm - 2.30pm
Shepherd & Bellairs, Library Level 1

Join the ThriveWell for a weekly in-person session designed to support our neurodivergent community. This is a neuro-affirmative, welcoming space where you can take a break and connect with your peers. 

A red apple with a bite taken out in the shape of a heart

Free snacks and support

Wednesday 7 January
2pm - 4pm
MySurrey Hive Manor Park

Are you hungry? Are you too tired from exams and revising to cook? Come and join us for some free snacks and ready meals to help you through this exam season!

There will also be some helpful resources to support students who live on campus in being considerate of their flatmates.

Craft materials including coloured card, pens and scissors

Crafternoon with your Students' Union

Thursday 8 January
3pm - 5pm
MySurrey Nest

Take your mind off studying for a few hours and head down to MySurrey Nest for an afternoon of crafting.

A kitten inside a yoga mat

Kitten Yoga

Friday 9 January
12pm - 2pm
KittenZenYoga, Guildford

Combine relaxation with kittens, where you can have a relaxing 45 minute yoga session followed by kitten cuddles. There are two sessions (12pm-1pm and 1pm-2pm).

Two students share a joke in MySurrey Hive

Wellbeing Café

Monday 12 January
3pm - 5pm
MySurrey Hive Stag Hill

Looking for a cosy, stress-free space to relax and recharge? Join us free drinks, biscuits, mindful coluring and a chance to connect with fellow students.

No need to book, just pop in by yourself or with friends.

A hand with purple nail polish holds a fizzing purple bath bomb

LUSH Skincare Workshop

Monday 12 January
12pm - 1pm

Location TBC

Get to know Lush products with your Students' Union. With hands-on demos and an opportunity to try out skincare products tailored to your skin type, you will take home a mini pamper pack to continue relaxing at home. 

A therapy dog holds out its paw at Dog Therapy event

Dog Therapy

Tuesday 13 January
1.30pm - 3pm
The Front Room

Pet the stress away with some cuddly, furry friends with your Students' Union Support Zone.

A red apple with a bite taken out in the shape of a heart

Free snacks and support

Tuesday 13 January
2pm - 4pm
Library Ground Floor

Are you hungry? Are you too tired from exams and revising to cook? Come and join us for some free snacks and ready meals to help you through this exam season!

There will also be some helpful resources to support students who live on campus in being considerate of their flatmates.

A flatlay of a silhouette with the brain segmented into colourful shapes

Wednesday workshop

Wednesday 14 January
1pm - 2.30pm
Shepherd & Bellairs, Library Level 1

Join the ThriveWell for a weekly in-person session designed to support our neurodivergent community. This is a neuro-affirmative, welcoming space where you can take a break and connect with your peers. 

A red apple with a bite taken out in the shape of a heart

Free snacks and support

Wednesday 14 January
2pm - 4pm
MySurrey Hive Manor Park

Are you hungry? Are you too tired from exams and revising to cook? Come and join us for some free snacks and ready meals to help you through this exam season!

There will also be some helpful resources to support students who live on campus in being considerate of their flatmates.

Craft materials including coloured card, pens and scissors

Crafternoon with your Students' Union

Thursday 15 January
3pm - 5pm
MySurrey Nest

Take your mind off studying for a few hours and head down to MySurrey Nest for an afternoon of crafting.

Two students share a joke in MySurrey Hive

Wellbeing Café

Monday 19 January
3pm - 5pm
MySurrey Hive Stag Hill

Looking for a cosy, stress-free space to relax and recharge? Join us free drinks, biscuits, mindful coluring and a chance to connect with fellow students.

No need to book, just pop in by yourself or with friends.

A therapy dog holds out its paw at Dog Therapy event

Dog Therapy

Tuesday 20 January
1.30pm - 3pm
The Front Room

Pet the stress away with some cuddly, furry friends with your Students' Union Support Zone.

A flatlay of a silhouette with the brain segmented into colourful shapes

Wednesday workshop

Wednesday 21 January
1pm - 2.30pm
Shepherd & Bellairs, Library Level 1

Join the ThriveWell for a weekly in-person session designed to support our neurodivergent community. This is a neuro-affirmative, welcoming space where you can take a break and connect with your peers. 

A hand holding an orange pencil colours a flower on a page surrounded by colouring pencils

Crafternoon

Wednesday 21 January
2pm - 4pm
MySurrey Hive Manor Park

Join us for a relaxing start to the new year, with an afternoon of creative crafts and tasty snacks. Everyone is welcome.

A hand holding an orange pencil colours a flower on a page surrounded by colouring pencils

Crafternoon

Thursday 22 January
2pm - 4pm
MySurrey Hive Stag Hill

Join us for a relaxing start to the new year, with an afternoon of creative crafts and tasty snacks. Everyone is welcome.

Two students share a joke in MySurrey Hive

Wellbeing Café

Monday 26 January
3pm - 5pm
MySurrey Hive Stag Hill

Looking for a cosy, stress-free space to relax and recharge? Join us free drinks, biscuits, mindful coluring and a chance to connect with fellow students.

No need to book, just pop in by yourself or with friends.

A flatlay of a silhouette with the brain segmented into colourful shapes

Wednesday workshop

Wednesday 28 January
1pm - 2.30pm
Shepherd & Bellairs, Library Level 1

Join the ThriveWell for a weekly in-person session designed to support our neurodivergent community. This is a neuro-affirmative, welcoming space where you can take a break and connect with your peers. 

Take a break

Taking breaks during revision is crucial for maintaining focus and preventing burnout, allowing the brain to recharge and process information more effectively. Regular pauses can improve retention and productivity, making study sessions more efficient and sustainable.

Mindful colouring - a hand holds an orange colouring pencil and colours in a flower on a sheet of white paper with other colouring pencils laid beside

Brain breaks

If you're studying in The Library, grab one of their Take a Break Envelopes from Monday 5 January. Inside you'll find a teabag, mindful colouring, an origami activity, mindful puzzles and a worry worm fidget toy - perfect for a quick wellbeing break.

Why not take a break from studying with some leisure reading? Explore our SurreyReads leisure reading collection for a mental getaway.

Two females run on the grass outside Surrey Sports Park

Stay active

As well as having a number of physical benefits, exercise is hugely beneficial to your mental wellbeing. As you exercise, your body releases endorphins – a hormone described as nature’s antidepressant – which triggers a positive feeling in the body, increasing happiness and boosting energy levels.

Boost your mind and body this exam season. Get outside for a walk in nature; grab a map from the Library Welcome desk and head out on a guided campus tree walk.

Or head to Surrey Sports Park to help you de-stress, recharge and stay focused! A Gold SSP membership includes gym access, fitness and wellbeing classes, an Olympic sized pool and the annual membership features access to over 150 gyms across the country with BUCS UNIversal. Sign up via the Surrey SP app or contact sales@surreysportspark.co.uk.

SurreyMoves+ is the free-to-use physical activity tracker app for Surrey students. Earn points for walking, running, swimming and cycling and redeem your points on a range of rewards including food and drink at University catering outlets and SurreyMoves+ branded merchandise.

Salad bar at Hillside Food Court

Eat well

When you're busy revising it can be tempting to skip meals, but eating well is essential for maintaining energy levels and supporting brain function, which are crucial for effective learning and concentration.

From a filling hot meal at Wates House to free coffee refills at Hillside Coffee, discover our catering offers.

The University of Surrey Nutrition and Dietetics Society has created a journal to help with meal planning. Specifically designed for neurodivergent students, it includes a sample meal plan, budgeting tools and quick, easy recipes for those days you just don't feel like cooking.

A person with a duvet over their eyes in a bed

Prioritise a good night's sleep

A late-night study session in the Library might seem like a good idea, but at what cost? Studies show that students who prioritise sleep have better cognitive performance, better decision-making skills and improved critical thinking abilities.

Read second year Gabi Hayward's tips for a good night's sleep.

orange fruit and green fruit

Food and drink offers

Bringing brain food to you during revision season

Revision and exam periods can be a stressful time of year, so it’s important to find time to stop for a hot drink or something to eat. Take a look below for locations you can grab free snacks, unlimited hot drinks, nutritious hot meals and more.

Available Monday 5 January to Friday 30 January.

Study Space at Hillside Food Court

Open Monday - Friday 9am – 8pm

Kickstart your study sessions in comfort!

Morning offer (9am - 11am)
Pop in and start your day with a five-item cooked breakfast and a free filter coffee for just £2.50!

Evening opening (5pm - 8pm)
To help you power through your revision, we'll also be opening evenings until 8pm, serving hot food from under £5. Come along and fuel your focus at Hillside Food Court.

Study Space at Hillside Coffee 

Opening times
Monday - Friday 7.30am - 7pm
Saturday - Sunday 10am - 3pm

Enjoy your study sessions with our £2.50 filter coffee and get free refills all day in Hillside Coffee.

Grab a free healthy snack to fuel your study sessions. Available from The Library every week day from Monday 5 January.

Extenuating Circumstances

During the course of your studies you may experience unforeseen exceptional circumstances that temporarily impair your ability to participate in your programme, submit your assessments or attend examinations.

Surrey Students' Union Support Zone staff give their advice around Extenuating Circumstances (ECs), academic misconduct and technical issues.

Help with Extenuating Circumstances (EC) from your Students' Union

If you are worried about the EC process throughout exams or you are not sure if you need them, you can speak with one of our independent academic advisors. Your Union advisors are independent from the University and can provide advice and guidance. If you are unsure of your circumstances being considered valid, the evidence you need, or if you'll get the outcome of an EC, we can help you. It is worth noting that we do not make any decisions on your EC and cannot guarantee an outcome, but have the experience to support you and guide you.

For help, or for more information, email ussu.advice@surrey.ac.uk.

Extenuating Circumstances (EC) online quick queries

Got a quick question about your ECs? Book a 15-min slot to speak with your Students’ Union Support Zone who can provide you with independent, impartial advice about your ECs, if you are eligible, how to apply and what to do next. Every weekday between 12pm - 2pm.

SurreyLearn help guides

If you struggle to prepare and plan for exams, and want some quick tips you can use the SurreyLearn help guides below:

Guidance for use of generative artificial intelligence (AI) tools

If you are considering using Gen AI - such as the text generative ChatGPT - to support your learning and assessments, the University has produced some guidance which will help you make confident, responsible and informed decisions about any potential use of Gen AI in your studies.

Since exams went online, there has been a 50 per cent increase in the number of misconduct cases being investigated by the University.

Read your Students' Union's advice for avoiding academic misconduct and plagiarism.

How we mark your work

The University has a 13-step process to ensure that your work is marked fairly and consistently. This applies to every piece of summative work that you submit. To help explain this process, we have created an infographic so that you can see what happens at each step. 

Graphic showing the 13 steps to make sure your work is marked fairly and consistently. 1. Your lecturer sets your assessment, reviewed by other subject experts. 2. Your lecturer shares details of your assessment and how it will be marked. 3. Your lecturer answer questions in your seminar, discussion board or Q&A session. 4. You submit your assessment, or you sit your exam. 5. Assessment is normally marked and students provided with constructive feedback within 3 semester weeks (exams follow a slightly different timeline). 6. A sample of work is then looked at by a second lecturer for fairness and consistency. 7. Some assessments, like dissertations, are marked twice. 8. Sometimes marks are raised or lowered. 9. Your provisional (non exam) assessment marks and feedback becomes available on SurreyLearn. 10. Academics from other universities (external examiners) review samples of work. They report to and attend a Board of Examiners along with your lecturers. 11. Rarely they may find an unusual range and ask for an adjustment. 12. Your provisional marks become agreed on your student record. 13. The University reflects on outcomes across all programmes